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Q: How can I order
Answer: You can order easily using our website quranicbooks.com platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
Q: Why should I buy online?
A: Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
Q: What information should I input when ordering?
Answer: our online ordering system will ask for all the necessary information you are related to deliver products smoothly. e g. Your full name, mobile number, email number if you have, details address.
Q: What payment methods can I use?
Answer: Usually, we prefer you to pay cash on delivery, after receiving the product, make sure the product is ok then pay.You can also pay through bkash, and Nagad. When you will be going to order system automatically show you the options.
Q: How can I change the delivery address?
Answer: Sign in to your account and go to “my account”. On “my account” you can change all your contact information in the meantime, please inform the Quranic Books team via email support@quranicbooks.com and WhatsApp 01797106241
Q: What are the delivery charges?
Answer: Inside Dhaka city 50tk and outside of Dhaka city 100tk
Q: What are the terms and conditions?
Answer: please see the tab T&C on the website.
Q: Can I cancel my order?
Answer: Please read the Return and cancelation policy on website
Q: Do you have the product in stock?
Answer: All the products which are shown on our site are available.
Q: How to contact customer service?
Answer: If you have questions regarding our online store (ordering, account questions, technical, pricing, or shipping issue, please contact online
support@quranicbooks.com
Q: Can I return a product?
Answer: please visit our website quranicbooks.com and read the Return and cancelation policy.
Q: How do create an account?
Answer: Go to this page of quranicbooks.com and click “create a new account”, then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed and you will be notified.
Q: How can I retrieve my password?
Answer: You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be sent to your email.
Q: How do I change my personal details or email address?
Answer: You can easily change all your information on your account. Go to login page and log in, then click “my account” and “edit”. Here you can change all your contact information.
Q: Security
Answer: Our web store is secured and complied with rules of People's Republic of Bangladesh Government. This means the information you input is encrypted and it will not be available for third parties.
Q: Can I track my order?
Answer: We will send you the tracking code of the shipment when the parcel has been sent.
Q: Shipping time?
Answer: Shipping time will be confirmed on the order confirmation document.